Tradebiocoal Customer Support mission is to assist our users with all aspects of operating Tradebiocoal Platform and providing timely resolution of all issues. Therefore, Tradebiocoal Customer Support includes:
- Phone and e-mail access.
- Support in global language English and Hindi.
- Support up to 6 days in a week(from 9am to 6pm)
- Tradebiocoal platform includes user manual for tradebid and FAQs
- One dedicated contact point.
- Regular reminder via sms, whatsaap and phonecall.